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Cloud HA & DR

High availability and disaster recovery: your service, your data, your choice.

Availability tiers

Three options to suit your resilience needs

Standard Tier Class C

Suits the majority of customers and use-cases. Included in the standard SLA.

  • RPO 24 hours, all critical components backed up daily, 3-2-1 methodology
  • RTO 8 hours: manual recovery by our engineers
  • Annual service recovery test

Enhanced Tier Class B

An enhanced level of availability and assurance.

  • RPO 15 minutes: transactional data captured every 15 minutes
  • RTO 2 hours: manual recovery to a warm standby site
  • System replicas across the resilient DC fibre ring

HA Tier Class A

The very highest level of availability and assurance.

  • RPO 60 seconds: asynchronous replication across multiple data centres
  • RTO 120 seconds: automatic failover to a hot standby site
  • Quarterly failover tests included
Under the hood

Engineered for failure, and for surviving it

PoP redundancy

No single point of failure: every client enjoys multiple connection pathways.

Resilient ring

Redundant high-bandwidth dark-fibre interlinking multiple sites for fail-safe operation.

Rack-loss tolerant

Engineered to withstand the loss of disks, servers or a whole rack, with multiple independent hot-site data centres.

Measured reality

99.9996% average uptime and 100% private-WAN uptime, independently monitored.

Talk to us about Cloud HA & DR.

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